T&Cs and Privacy

Terms and Conditions
and Privacy Policy


Kindly read these terms and conditions ("terms of use", "terms") carefully before using www.pharmland.co.uk (“website”, "service") operated by Pharmland Ltd ("Us", 'We", "Our") also known by our trading name Verwood Pharmacy.

The Website is provided on an "as is," "as available" basis. Neither our Company nor its affiliates, subsidiaries, or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors, or the like (collectively "affiliates") warrant that use of the Website will be uninterrupted or error-free. Neither our Company nor its affiliates warrant the accuracy, integrity or completeness of the content provided on the Website. You expressly agree that use of the Website is at your sole risk.

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. We only grant use and access of this website, its products, and its services to those who have accepted its terms.

Before you continue using our website, we advise you to read our privacy policy below regarding our user data collection. It will help you better understand our practices.

You agree that all materials, products, and services provided on this website are the property of Pharmland Ltd, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the intellectual property in any way, including electronic, digital, or new trademark registrations.

For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address it accordingly.

We reserve all rights to terminate accounts, and edit or remove content at our sole discretion.

By visiting this website, you agree that the laws of England, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute of any sort that might come between us and you, or its business partners and associates.

You agree to indemnify Pharmland Ltd and its affiliates and hold us harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.

We are not liable for any damages that may occur to you as a result of your misuse of our website. We reserve the right to edit, modify, and change this Agreement any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between the Company and the user, and this supersedes and replaces all prior agreements regarding the use of this website.


We are committed to provide you with quality services and to respect your privacy highly. This Privacy Policy describes our policies and procedures on collecting, using, and disclosing your information when you use our websites, programs or services.

The use of “We," "Us”, “Our”, means Pharmland Ltd, our subsidiaries, affiliates and any of our respective agents and third-party service providers (“service providers”).
“You" means the individual accessing or using the Service, or the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2.1 We collect your personal information to maximise quality service delivery to you, provide you with any additional or special information about our services, and protect your account and personal information.
2.2 We may collect the following kinds of information when you or your approved representatives access the Service:
i. your contact and personal information required to offer pharmaceutical or other services, such as full name, date of birth, NHS number, telephone number(s), home address and email address;
ii. The content, communications, and other information you provide when you use our service, including when you sign up for an account. This can include information in or about the content you provide;
iii. user communications, feedback, suggestions, and ideas sent by you;
iv. billing information; and
v. Information that you provide when you engage our team regarding the Service.
2.3 We may collect personal information about you from the information you provide to us when you fill out a service request or other forms on our site. We may also receive personal information about you from third-party services.
2.4 You permit us to collect your personal information at any time, before, during, and after engaging in a business relationship with us.
2.5 Our servers also collect information from you, such as your domain name, websites you visit, and Internet Protocol address. This information is not personally identifiable. However, when you respond to questions or communicate with us, your personal information may be collected.

3.1 Where it is in our legitimate interest to do so, we may use your personal information to:
i. To effectively manage Your Account: to manage Your registration as a user of the Our services;
ii. To provide you with details about our products and services by email, text, phone and through other communication methods;
iii. carry out financial and identity checks, fraud prevention checks, regulatory checks, and credit checks;
iv. to carry out product development, statistical analysis, and market research;
v. to develop and improve our services;
vi. to update our records;
vii. to carry out checks required by applicable regulation or regulatory guidance;
viii. to improve Our relationship with you by making the Website available to you in a User-friendly way, and to identify the services which you may be interested in;
ix. for customer service, including answering questions and responding to feedback and complaints;
x. for any other specific purposes in relation to your activities via the Platform;

4.1 We won’t provide your personal information to other companies for their marketing purposes unless you have given us your consent. However, we may aggregate anonymous information based on your personal information and disclose this to advertisers and other third parties.
4.2 We may disclose your personal information to third parties where it is in our legitimate interest to do so, including the following reasons:
• we may share your information with analytics and search engine providers that assist us in the improvement and optimisation of our site;
• we may share your personal information with companies and other third parties performing services on our behalf (for example, credit reference agencies, customer relationship management providers, or other service providers) who will only use the information to provide that Service. We may also share your personal information with other members of our corporate group.
• we may share alerts and information derived from identity verification checks with third parties for anti-money laundering and fraud prevention;
• we may disclose your personal information on request to the police or any other regulator or government authority to fulfil our regulatory responsibilities, to help prevent or detect fraud or any other type of crime, or for any other reasonable purpose identified by the relevant authority;
• Save as set out in this privacy policy; we will not sell or disclose your data to any third party;

5.1 We use cookies and similar tracking technologies to track the activity on Our Service and store certain information. You can instruct your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Program or Site.
5.2 Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

6.1 We may use third-party Service providers to monitor and analyse the use of our Website.
6.2 One such service provider is Google. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Program and Site. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its advertising network.
6.3 You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings, or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy.
6.4 For more information on Google's privacy practices, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.

7.1 Our Program and Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
7.2 We have no control over and assume no responsibility for the Content, privacy policies, or practices of any third-party sites or services.

8.1 The security of Your Personal Data is important to us but remember that no transmission method over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
8.2 We restrict access to the information obtained from our websites and web pages to our employees, agents, Affiliates, Partners and contractors. We maintain physical, electronic, and procedural safeguards designed to protect personal information to the extent reasonably possible.

9.1 You may request us to identify the personal information we have collected and kept in our servers. To make such a request, contact us through our email provided below.
9.2 You may contact us to cancel, withdraw, or restrict the amount and type of information we collect and keep. We may keep on using some of your personal information even after your withdrawal if the information is necessary to run your account or fulfil legal obligations. We may also stop providing services that we would only give if we had the information you have withdrawn.

To make sure that you are fully aware of all of your data protection rights,
Every user is entitled to the following:
• The right to access
You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure
You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing
You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability
You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

11.1 We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
11.2 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are significant when they are posted on this page.