Pharmland Group — Fair Processing Notice

Who we are

The Pharmland group’s pharmacies provide NHS-commissioned healthcare services. We are committed to protecting your privacy and ensuring your information is handled fairly, lawfully, and securely.

Each pharmacy is owned and run by a Pharmland group trading company, which is responsible (as data controller) for the personal information of people using that pharmacy’s services:

• Pharmland Ltd (company number 06307519) — Verwood Pharmacy and Chiltern Pharmacy

This website is operated by Pharmland Holdings Ltd (company number 17127589).

What information we collect

To provide pharmacy and clinical services, we collect and process:

• Personal details (name, date of birth, NHS number, contact information)
• Medical history, current medications, allergies
• Clinical measurements (weight, BMI, blood pressure, test results)
• Lifestyle and treatment-related information provided during consultations

Why we collect your information

We process your information to:

• Deliver safe and effective NHS healthcare services
• Prescribe, supply and monitor medication
• Carry out clinical assessments and reviews
• Report on outcomes and improve services
• Meet NHS contractual, regulatory and safety requirements
• Provide information on appropriate NHS campaigns related to your circumstances

Our legal basis for using your data

We process personal and health data under:

• Article 6(1)(e) UK GDPR – processing necessary for a public task (NHS healthcare provision)
• Article 9(2)(h) UK GDPR – processing necessary for healthcare provision
• Article 9(2)(i) UK GDPR – processing for reasons of public interest in public health

Who we share your information with

We may share information with:

• Your GP practice, NHS Dorset ICB or other relevant UK healthcare providers (for continuity of care and service monitoring)
• NHS Business Services Authority, NHS Digital (for reporting and audit)
• Medicine manufacturers (for mandatory safety reporting)
• Regulatory bodies where legally required

We will never sell your data or use it for marketing without your explicit consent.

How long we keep your information

We keep your records only for as long as necessary to provide care and meet NHS/legal requirements. Where data is used for research or service evaluation, it is anonymised whenever possible.

Your rights

You have the right to:

• Access your information (Subject Access Request)
• Request correction of inaccurate information
• Request deletion or restriction of processing where appropriate
• Object to certain processing
• Receive a copy of your data in a portable format

Contact us

If you have any questions or concerns about how your data is used, please contact: privacy@pharmland.co.uk

You also have the right to contact the Information Commissioner’s Office (ICO): www.ico.org.uk

Policy review

This notice will be reviewed regularly and updated to reflect changes in law or services.