Pharmacy Information

Registered pharmacy

• Pharmacy name: Chiltern Pharmacy
• Registered address: Unit 1, Chiltern Drive, Verwood, Dorset, BH31 6US
• GPhC premises registration number: 1120586 (opens the GPhC register)
• Phone: 01202 826555
• Email: contact@chilternpharmacy.com

Ownership

• Pharmacy owner: Pharmland Ltd
• Superintendent Pharmacist: Alun John, GPhC registration number 2042689

Where your medicines are prepared

Chiltern Pharmacy and Verwood Pharmacy are both owned by Pharmland Ltd and are close to each other in Verwood. Verwood Pharmacy acts as our dispensing hub: most regular (repeat) prescriptions collected from Chiltern Pharmacy are prepared, assembled, dispensed and labelled at Verwood Pharmacy. Urgent (acute) prescriptions are usually dispensed at Chiltern Pharmacy itself.

Medicines supplied by Chiltern Pharmacy may be prepared, assembled, dispensed and labelled at:

• Verwood Pharmacy, Bank Court, 10 Manor Road, Verwood, Dorset, BH31 6DW — GPhC premises registration number 9012138, owned by Pharmland Ltd.

Checking registration

You can check the registration of this pharmacy, our Superintendent Pharmacist and any pharmacist or pharmacy technician on the GPhC online register. The name and registration number of the Responsible Pharmacist on duty is displayed in the pharmacy, and our team will happily tell you if you ask.

Feedback, concerns and complaints

We welcome feedback about our services. The quickest way to sort out most things is to speak to a member of the pharmacy team, call us on 01202 826555, or use our contact form.

If you would like to make a formal complaint, please email complaints@pharmland.co.uk, which is handled by our Superintendent Pharmacist. We will acknowledge your complaint and aim to resolve it as quickly as possible.

If you are not happy with our response:

• For NHS services, you can contact NHS Dorset, who commission NHS pharmacy services locally, and then the Parliamentary and Health Service Ombudsman.
• If you are concerned about the safety of a pharmacy or the conduct of a pharmacy professional, you can raise a concern with the GPhC.

Terms and privacy

Please see our terms and conditions and our privacy policy, which explains how we use your personal information.